Privacy Policy

Last updated: March 3, 2026

1. Introduction

CraftBee ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our AI-powered creative tools platform.

By using CraftBee, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Account information: name, email address, password (encrypted)
  • Billing information: payment method details (processed securely by our payment provider)
  • Usage data: how you interact with our platform, features used, credits consumed
  • Device information: IP address, browser type, operating system

2.2 User Content

We collect images and files you upload to our platform ("User Content") for the purpose of providing our AI generation services. This includes:

  • Source images you upload for processing
  • AI-generated output images
  • Prompts and configuration settings you provide

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process your images using AI models
  • Manage your account and billing
  • Communicate with you about service updates and support
  • Monitor usage and prevent abuse
  • Comply with legal obligations

4. AI Processing and Third-Party Services

To provide our AI generation services, we transmit your uploaded images to third-party AI providers (such as BytePlus). These providers process your images solely to generate the requested outputs and are contractually obligated to:

  • Process data only on our behalf
  • Not use your content for training their AI models without consent
  • Delete data after processing is complete
  • Maintain appropriate security measures

5. Data Storage and Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit (HTTPS/TLS)
  • Encrypted storage for sensitive data
  • Regular security audits
  • Access controls and authentication

While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your data for as long as necessary to provide our services:

  • Account information: retained while your account is active
  • User Content (uploaded images): retained until you delete them or close your account
  • Generated images: retained according to your account settings
  • Billing records: retained for 7 years for tax and legal compliance

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Objection: Object to certain types of processing
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at nadasentheolin@gmail.com.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: nadasentheolin@gmail.com